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braodn

Automate

your

commerce

business

Stop spending time manually servicing your customers. Start increasing the satisfaction and growing your business.

Talk to an expert

Automatic processing of quotes and sales orders in real-time! Let AI do the repetitive manual work.

Trusted by commerce operators across manufacturing, FMCG and retail

How it works?

Detect

Automatically recognize customer intent across all messaging channels.

Detect

Automatically recognize customer intent across all messaging channels.

Extract

Identify and pull the relevant data from customer quotes.

Extract

Identify and pull the relevant data from customer quotes.

Validate

Check the extracted data against your systems and business rules to flag any exceptions in the customer quote.

Respond

Deliver real-time quote responses by connecting seamlessly with any enterprise tech stack.

Instantly Reply to email quotes

broadn streamlines the quote process by automating manual tasks, reducing errors, and speeding up customer responses.

Task Automation

Automatically eliminates repetitive tasks and manual data entry for sales and customer service teams.

AI-Powered Data Extraction

Extracts critical information like product name, SKU, and quantity from customer inquiries to quickly generate quotes.

Improved Efficiency

Reduces response time, helping to avoid lost opportunities and stay ahead of competitors.

Transform How You Quote

Transform email quotes into a seamless, e-commerce-like process for your sales and service teams. Automatically extract key data from emails, retrieve customer-specific pricing, and generate ready-to-send replies.

Seamless Order Conversion

Convert email quotes into fully digital orders for streamlined processing.

Instant Data Capture & Validation

Automatically capture and validate commerce-related data in real-time, integrated with your ERP system.

Alternative Product Suggestions

Provide the closest product alternatives if an exact match isn't available from your assortment.

Multi-Platform Integration

Seamlessly integrate to your existing system of record platforms.

WhatsApp integration

Meet your customers on the channels you do business.

WhatsApp integration

Meet your customers on the channels you do business.

WhatsApp integration

Meet your customers on the channels you do business.

Real-time collaboration

Collaborate with team members or clients in real-time

Real-time collaboration

Collaborate with team members or clients in real-time

Real-time collaboration

Collaborate with team members or clients in real-time

Multilingual Support

Manage requests in multiple languages. Respond in your client's language.

Multilingual Support

Manage requests in multiple languages. Respond in your client's language.

Multilingual Support

Manage requests in multiple languages. Respond in your client's language.

Experience the Benefits…

Explore the range of benefits our AI-driven solution offers to streamline your operations, reduce errors, and improve efficiency over time.

Flexible Document Handling

No need for pre-mapping document formats.

Increased Efficiency

Reduces tedious, repetitive, and time-consuming tasks for employees.

Error-Free Process

Eliminates human errors from the workflow.

AI-Driven Improvement:

Continuously enhances performance as AI learns from past data and inputs.

What our Users Say

Hear directly from those who have experienced the transformative power of our AI commerce automation platform.

John Thompson

Group VP, Customer Excellence

"AI-powered automation revolutionizes our workflows, delivering immediate improvements in efficiency and accuracy while paving the way for standardized processes across regions. The clarity of its impact makes optimization efforts visible and actionable."

John Thompson

Group VP, Customer Excellence

John Thompson

Group VP, Customer Excellence

Emily Drew

Operations and Customer Success

"Automation through broadn allows me to focus on meaningful interactions with customers, rather than spending time on manual data entry, enhancing both my efficiency and their experience."

Emily Drew

Operations and Customer Success

"Automation through broadn allows me to focus on meaningful interactions with customers, rather than spending time on manual data entry, enhancing both my efficiency and their experience."

Emily Drew

Operations and Customer Success

"Automation through broadn allows me to focus on meaningful interactions with customers, rather than spending time on manual data entry, enhancing both my efficiency and their experience."

Jane Aubrey

Head of Operations

"By automating customer inquiries, we've reduced response times and seen sales rise. At the same time, our internal teams benefit from a lighter workload, boosting overall productivity and making us more competitive."

Jane Aubrey

Head of Operations

Jane Aubrey

Head of Operations

Mark Wane

VP of Customer Success

"With broadn, managing exceptions has never been easier—our teams find the interface intuitive and the process smoother than ever before."

Mark Wane

VP of Customer Success

"With broadn, managing exceptions has never been easier—our teams find the interface intuitive and the process smoother than ever before."

Mark Wane

VP of Customer Success

"With broadn, managing exceptions has never been easier—our teams find the interface intuitive and the process smoother than ever before."

Sarah Lork

Customer Success Representative

"broadn elevates our customer service experience, enabling faster, more personalized responses that keep clients happy and engaged."

Sarah Lork

Customer Success Representative

"broadn elevates our customer service experience, enabling faster, more personalized responses that keep clients happy and engaged."

Sarah Lork

Customer Success Representative

"broadn elevates our customer service experience, enabling faster, more personalized responses that keep clients happy and engaged."

Alex Giani

Account Executive

"By cutting down on routine tasks, broadn helps us allocate more time to high-impact activities, improving both customer satisfaction and team performance."

Alex Giani

Account Executive

"By cutting down on routine tasks, broadn helps us allocate more time to high-impact activities, improving both customer satisfaction and team performance."

Alex Giani

Account Executive

"By cutting down on routine tasks, broadn helps us allocate more time to high-impact activities, improving both customer satisfaction and team performance."

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Automate your

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business

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Automatic processing of quotes and sales orders in real-time! Let AI do the repetitive manual work.